1

There was only one person in front of me and it took 1 hour and 40 minutes to do a simple oil change. I'd do it myself but that's why we have shops. Trust me, save yourself some time and try any other shop in america

We are sad to hear things did not go as expected. We want to be #1 when it comes to customer service and clearly we are missing the mark. Our staff is aware of your concern and they are looking into ways that similar issues can be avoided in the future.

- Service Street Tire & Auto Repair - Colorado Springs
5

Very professional - shared major concerns as well as minor concerns - thorough overview of vehicle.

5

Great customer service from start to finish. Greeted by staff with door held open, warm smile and welcoming us. Received texts during service advising of additional services needed with option to complete or not. All staff very friendly and professional.

Thanks for your business, and the review. Look forward to next time!

- Service Street Tire & Auto Repair - Colorado Springs
5

Wonderful service. They always go the extra mile, are educational and informative, and fair in their pricing.

We are so glad we are able to help!

- Service Street Tire & Auto Repair - Colorado Springs
1

A simple oil change takes way too long. 1hr is a little much.

We are sorry to hear this did not work for you. We are constantly refining the way we do business and that is only possible thanks to candid feedback like yours. Please know that we are listening.

- Service Street Tire & Auto Repair - Colorado Springs
5

I was kept informed on what they found on my car. It was also done in a timely manner. Very impressed with the staff.

5

Great service and friendly staff

1

I went in for an oil change. We discussed a $34 oil change. The tec came back and asked if I would like a $20 air filter I said yes. When I went to pay I found out they upgraded my oil change to the high mileage which cost me $30 more than I originally thought. When I went to leave I pulled out on Powers and my hood lifted up and almost caused an accident. I pulled off on the side of Powers to close my hood and noticed oily Fingerprints all over the hood of my truck. Basically this place did everything that they could wrong on just a simple oil change. I will never go back there again.

It seems we have failed to serve you the way you deserve. That is unacceptable. You deserve better and we intend to right this wrong. Please know that we are speaking with the staff members involved and plan to figure out why this happened.

- Service Street Tire & Auto Repair - Colorado Springs
5

I just bought my vehicle and brought it in for a used car inspection. Staff was knowledgeable, courteous and friendly. Great experience.

Thank you for letting us know how we are doing!

- Service Street Tire & Auto Repair - Colorado Springs
5

Fast and friendly

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