I drove here after leaving the grocery store and noticed a big screw in my tire. It was already after noon and never thought I would be accommodated so quickly. Gabe assured me that because of the placement in the tire the screw could be removed and patched in less than an hour. I didn't have to wait to be "put in rotation", leave my car and wait a minimum of 4 hours like I was told at another tire store. My car was taken back and an hour later it was done. I was not charged for this service and was given great customer service.