5

Think about being 70+ years of age, female, widow, new to Colorado, no friends or family. Now think her car breaks down. Maybe your Mom or Grandma...? I saved an ad found in a ‘Value Pac’ mailer putting it my just-in-case-place, promptly forgetting it. A stranger I was chatting with mentioned his experience with Service Street. Hmmm, I say, sounds familiar! I was asked for a Review, not an editorial, so I’ll call this a Tribute! Michelle is the new General Manager & I obvious don’t know her predecessor. She made me feel welcome immediately, explained everything, gave me comfortable options re; work, time, and cost. I RECOMMEND SERVICE STREET WITH THE HIGHEST IF CONFIDENCE.

1

My car smelled like oil for a long time after my service.

Thank you for taking the time out to let us know about this situation. Please email your contact information to [email protected] so that we can work to resolve this with you.

- Service Street Tire & Auto Repair - Colorado Springs
5

We had suspension problem on the back end of our car and didn't know what the issue was. All we knew was that whenever we hit any uneven road, the back end would rattle and bounce about. Quite frustrating. I set an online appointment with Service Street the night before and took it in. When all was said and done, we had the car back a few hours later with new shocks and it drove like new again. Service Street was professional, super friendly and quick to get the car back to us.

3

Went in for an oil change they did try to upsell me on a few items; what I did like was the fact that the tech took me out into the shop to show me an issue under my car so I added that to the bill but I did not need everything else that manager/front person was trying to sell.

1

This shop is not even worthy of one star. 2nd time they forgot to put a oil cap on. Last oil change thay Did not put the seal on the drain plug lost a quart of oil in 2 days. On my h3 hummer they forgot to tighten down the bolts for skidplate it came off in the middle of powers driving home This location has multiple problems I am done going there I highly recommend nobody goes there unless you want major problems with your vehicle . They constantly say a brand new engine is leaking oil in spots Which is not the case. by the way they went to go replace a air Filter and never put it in the truck I went until next Oil change to find out the air filter was not in place so check your vehicles thoroughly after going to the shop. Worst shop ever

We are sorry to hear of the experience that you have had with our company. Lack of focus, carelessness and indifference is not what we are known for. It is more than clear that we failed you in more ways than one. The Regional Manager will be contacting you within 24-48 hours in hopes to find a resolution. Again, we are truly sorry for the negative experience that you had.

- Service Street Tire & Auto Repair - Colorado Springs
1

Every time I talked to then the price to fix my truck was always different so I went somewhere else

Mr. Dzuck, we have reached out to you via phone message to address your concerns, we are sorry that you were not happy with our service. If you would like to contact us at your convenience, we would like to resolve with you.

- Service Street Tire & Auto Repair - Colorado Springs
3

Had a oil change and power steering flush went in again 3 months latter for a oil change and was told I need a power staring flush. Hope they did it the first time it was not on there records

5

Very, very, very impressed with Service King. Michelle and the whole crew did a great job of servicing my car. They’re pros and clearly explained all my options to me. No surprises! Great service, reasonable prices and a very comfy waiting room. Service King is my new home for car service.

5

Quick accommodation for a last minute request for an oil change. Friendly and helpful staff.

We are so grateful for your feedback!

- Service Street Tire & Auto Repair - Colorado Springs
1

Horrible experience. Unfortunately I previously purchased the multi oil change now I have to go back

We remain committed to you, and hope to impress you with improved customer service on your next visit. We understand that you are working directly with our managing partner to resolve the issues that you had with our location. We apologize for your experience and hope to change your mind about us in the very near future with your next visit.

- Service Street Tire & Auto Repair - Colorado Springs
Service Street Auto Repair - Colorado is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Service Street Tire & Auto Repair - Southlands Mall (303) 928-7640, Service Street Tire & Auto Repair - Highlands Ranch (720) 697-5660, Service Street Tire & Auto Repair - Thornton (720) 974-8380, Service Street Tire & Auto Repair - Parker (720) 851-9493, Service Street Tire & Auto Repair - Colorado Springs (719) 323-6606, Service Street Tire & Auto Repair - Aurora - Quincy (303) 766-9688, Service Street Tire & Auto Repair - Parker - West (303) 790-8473, Service Street Tire & Auto Repair - Castle Rock (720) 263-3500, Service Street Tire & Auto Repair - Castle Pines (720) 263-3600 if you have any issues in accessing any area of our website.