4

Decent work at fair prices

5

They have always taken good care of my vehicle and made sure I was informed about things going on and future possibilities.

1

I got my oil changed on 21 Mar 20 at State Street Auto repair despite reading some negative reviews. On Jun 17 I noticed there were oil leaks on the driveway. Parked the truck in another spot and noticed more oil leaks. Crawled underneath to see oil leaking from the engine compartment on 23 Jun. Called and took the Truck in to COS Dodge to troubleshoot. It was a loose oil filter. They tightened it and it still leaked. They replaced the oil filter and cleaned the engine parts covered in oil. The last one to touch the truck was Service St Auto repair. Never going back there.

We are looking into this matter and will be in contact with you in 24-48 hours.

- Service Street Tire & Auto Repair - Colorado Springs
5

Professional and great service!

3

Really awesome customer service, they were fast with my oil change. But I got an estimate for a few things that needed done to my vehicle and it was very over priced. I got 2 other estimates in town that were almost 1,000 less. Always make sure to shop around. But for an oil change they were cool

1

If I could have set this review to zero stars I would have. Last Monday- I brought my truck in for an air conditioning repair. Nathan from the shop said it was not a problem and that they could install the conversion kit the next morning. He explained that this would be an easy fix- told me that once they installed the kit they would then pressurize the system, look for leaks and if they didn’t find any leaks- charge refrigerant on the vehicle. He quoted me $155 for this work. DAY2: Fast forward to the next day- not a word from the shop. I called at 3:45 to see if there was an update since Nathan said they would have it done that morning. I called and spoke to another person from the shop- He said they had not even looked at my vehicle. It would have been nice to know that, since I was out a car that entire day. Now I would have to be out a vehicle for a second day. I said okay- that’s fine I guess. DAY 3: around 2:00 I got a call from the shop saying there were bigger issues going on with the a/c. Issues equalling the amount of $1100 to repair. Shocked and disgusted by this number- I immediately told them to stop ALL work on my vehicle. They did inform me that I was still going to have to pay $381. Please keep in mind this was for a repair I was originally quoted $155 on. The receipt showed how much they charged for the conversion kit - their price $83.29 at Advanced Auto Parts it costs $12. Here’s the ticker: Their overcharge and huge mistake in the receipt was where they are changing me for R134a refrigerant knowing that you cannot pressurize the system with refrigerant to look for leaks. It’s illegal to release this into the atmosphere. So they either released this illegally into the atmosphere or they wrongfully charged me without doing this (HEPA208-209). After all this- I went to another shop where they were able to fix it for way less. And informed me that I was defiantly being taken advantage of by this place. Untrustworthy- and they will be hearing from me. DO NOT take you vehicle to this place!

Thank you for letting us know about your experience. Please send your contact information to [email protected] so that we can help resolve your issues.

- Service Street Tire & Auto Repair - Colorado Springs
5

Probably the fastest maintenance I’ve ever had done on a car by ANY business. Just polite and professional the whole time too

5

Very fast, efficient, and very friendly, would go again for service

1

Not sure where to start. I don't feel like reading a book on my experience with Service Street Auto so I'll just give the short story. Check engine light was on and left brake light out. I was quoted over 2,200 dollars for repairs. Of course I went to another shop just 5 miles away and same exact issues on the print out from running the diagnostic scan and was quoted 700 dollars and change... And they offered me military discount and changed the bulb on my brake light for free!!! I really can't believe the the price difference for the same exact work... I'm just blown away in the price gouging. Hell the cost to run the diagnostics was 50 dollars cheaper.

Thanks for leaving a review! The regional manager will be in contact with you in 24-48 hours to help resolve your concerns.

- Service Street Tire & Auto Repair - Colorado Springs
5

Very nice folks took care of me and let me know what else was wrong wit my car!

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