5

Our vehicle began overheating but I was able to get to the store just before closing time. Alex assured me the repairs would be done the next day and made sure I had a ride home. As promised, the repairs were completed the next day. Alex was professional and courteous. This was one of the best car repair experiences we have ever had. Thank you Alex and your team!! You are awesome!

1

Took advantage of a $19.95 oil change coupon but when it was all said & done, my daughter was charged over $40. They tell my daughter, "No, that's the price..." She gives me the receipt & there was no $19.95 coupon used. Charged full price & they talk to my kids like they're idiots. First & last time I use this service & I'm telling everyone I know. I work for GSA & this experience is going in our newsletter. Also not sure about these reviews but my kids were not treated as if their business was welcome, although other customers that were there were treated differently... Interesting...

Darius, it seems we have failed to serve you the way you deserve. That is unacceptable. Our goal is customer satisfaction and we clearly failed to deliver. Our staff is aware of your concern and they are looking into ways that similar issues can be avoided in the future. Please know that your situation was an exception and we won't allow for repeats.

- Service Street Auto Repair - Thornton
5

This place has always been very professional and always helpful whenever I had an issue no matter how small it was. Highly recommend this place to anyone!

Thank you so much for taking the time to write such a nice review. Our staff is constantly hard at work finding ways to exceed customer's expectations and provide seamless service.

- Service Street Auto Repair - Thornton
1

Don't take your cars here for services. They are unprofessional and ripping you off. Took my car there for an oil change and knowing that is all it needs. They did the oil change but also told me there's others issues with the car which will cost me $3000 to get it fix which bunch of BS. The car has no oil leak when I took it there but after the oil changed took it home and oil leaking everywhere. I think they did something to make the oil leak so the can charge me to get it fix. These guys are con men and I don't know how the company still in business, mind you this is brand new shop. I learned my lesson and definitely would not recommend anyone to this shop. Very disappointed and unhappy with their services. I would give them zero star but can't.

Duke, from what we can see your experience was not reflective of our brand. We are really sorry for that. We are looking into the issue and doing everything we can to correct it as soon as possible. For you and for future customers. Please receive my most sincere apologies for this matter and know that I am looking into the issue.

- Service Street Auto Repair - Highlands Ranch
5

great service. friendly and knowledgeable personal.

5

Ed was great, I called Friday morning to see about setting an appointment.... because my car was stuck at another location he was able to tow my car. Locate the problem, obtain the part needed. I was able to stay at work and had my car back by 5. He did point out a few things that will need my attention soon but did not or pressure me to get the work done imediatley. I highly recommend Service Street Auto Repair.

Thank you for leaving a review and mentioning our manager Ed! The team here at Service Street is thrilled to hear such good feedback, and we're proud to be highly recommended by you! We look forward to your next visit!

- Service Street Auto Repair - Highlands Ranch
5

I love this place. Always quick and they do great work.

5

Everyone was super friendly and was able to talk about special packages even when I didn’t ask about it. I ended up buying the package since it was such a great deal! This was my first time with service street and I will be more than happy to come back for any of my service needs. First auto shop that I actually didn’t mind waiting an hour or longer to get my car serviced!

Lindsey, thank you so much for taking the time to write such a nice review. We are beaming with pride knowing that we hit the mark and delivered on everything that we promised. Our staff is constantly hard at work finding ways to exceed customer's expectations and provide seamless service. We look forward to your next visit!

- Service Street Auto Repair - Highlands Ranch
1

Really wanted to like this place. But after bringing in a coupon for a $29.95 oil change, they charged me $76.36 after insisting my car required synthetic oil. Plus, with an appointment, it took over two hours to finish because they didn't have the right filter. Like I said, I really wanted to like this place, but can't go back. FOLLOW UP 2 days later..... Just noticed, without asking, they put one of those "preferred customer" tags on my key chain. NOT COOL!

Brenton, we want to apologize for the confusion we have caused you regarding your type of oil change. We also would like to apologize for the inconvenience of not having your particular oil filter in stock at the moment. Our ultimate goal here at Service Street is to provide our customer with an excellent experience. We appreciate your feedback and will work hard to tackle these issues. We were unable to locate you in our system, can you please provide us with more information so we may contact you?

- Service Street Auto Repair - Parker
1

They did good up until I brought in another car of mine didn't tell me they couldn't get the car done that day so I arrived it was dark they were closed and my car was unlocked with the door open and the light was on in the parking lot outside so go at your own risk no cameras outside around the building my was was also vandalized not a safe place

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