Extremely poor management! I took a new card to get the oil changed, and they couldn’t find the oil filter anywhere in town. After waiting several hours, not getting the oil changed and being late for work the manager told me if I didn’t like the wait he would just take my car off the car lift. Will never do business there again!
Angelo, thank you for letting us know about this. We are sad to hear we did not provide you with the best possible experience. This is not reflective of our operational standards. We are beyond sorry we did not communicate clearly. Our leadership is trying to identify why this happened and we will resolve in a way that ensures superior customer experiences now and in the future.
- Service Street Tire & Auto Repair - Colorado Springs