I am new to this area so when my car stopped starting out of nowhere, I wasn’t sure where to take it in. I went into Service Street and was surprised to have one of the greatest experiences with a car maintenance shop I’ve ever had. Chris was more than willing to fix my car and explained every issue with great detail that was easy to understand and follow. I got a new battery and was frustrated when my car failed to start again, but Chris looked at my car again and fixed the next issue (faulty relay) with no problems. So when my car failed to start again the next day he drove to my place of residence and not only fixed the issue free of charge, but suggested he replace the faulty relay again for free. I never took my car back only because of late working hours and so then a month or so later when my car failed to start randomly I knew exactly where I would take it: Service Street. Although I was advised to get the relay replaced and failed to do so, Chris and his team took it upon themselves to tow my car, fix the issue and return it in a timely manner for free. Not to mention the free Lyft ride home from the shop. I am beyond grateful for their professionalism and how they treat their customers: with the utmost respect and as compassionate as a family member would. I will continue to take my car here because they are both reliable and honest and that is a difficult quality in many of these shops. For example, even though they could have charged me for an entire fuse panel that would cost upwards of $1300, they mentioned it was not necessary for my issue, but left it an option.