I have tried to give this shop SEVERAL chances but each time they live up to their poor reviews. A couple years ago I went for a coolant leak, just needed a hose replaced, they wanted to change things on the opposite side of my car that had nothing to do with it. After that I went for an oil change, told them NOT to roll down a window since it doesn’t roll up, they did not listen and I was the one who had to come into THEIR shop and fix my own door panel after THEIR mistake. Recently, I asked if they could change a lower control arm and tie rod. I told them I had my own parts and needed labor. They told me I couldn’t use my own parts and were extremely rude and unprofessional on the phone. After I went elsewhere, a couple days later I went for a simple alignment. They told me they couldn’t do an alignment because of shocks and then wanted to charge me over $1200! My shocks were fine, I have a mechanic background and tried expressing this. I went somewhere else and wasn’t treated poorly and was charged a reasonable amount for an alignment. Ever heard of the stereotype of mechanics taking advantage of girls since they think we don’t know anything?? This shop lives up to that every time! Driving across town to Jack’s Alignment was SO worth it! Literally go anywhere else but here.
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- Service Street Tire & Auto Repair - Colorado Springs