I would give this place zero stars if I could. We brought our van in for an oil change. After they were finished an employee warned my wife our car was un-drivable due to several cracks along the rear brake pads and due to brake fluid leaking onto the cracked pads (this was what they wrote in the service notes they gave us, too). This was weird because we have the brakes inspected every 3,000-4,000 miles when we get our oil changed and we haven't heard anything until now. We decided to take our car to for a second opinion and they shared the brakes were fine and even had another 10,000 miles on them. This scare tactic is highly dishonest and manipulative. DO NOT TAKE YOUR CAR HERE.
Communications are essential to a good experience and somehow we managed to fail you in this area. Our staff is aware of your concern and they are looking into ways that similar issues can be avoided in the future.
- Service Street Tire & Auto Repair - Highlands Ranch