They flat out lied and over charged. AC stopped blowing cold air and my pressure gauge said it was too high and to get it serviced. Called service street Telling them I think my compressor is bad and they said it was $179 flat rate to evacuate the system and recharge it which is the first step. I said, “great! How much to diagnose the issue.” They said they would figure out the issue for free beyond the $179 so I was pumped. They did the evac and recharge and told me it had 4 pounds of refrigerant when my truck takes less than 2 and to bring it back so they could see where the dye they added was leaking. If it was leaking, how was there way too much refrigerant when only a professional had charged it 2 years prior. I did bring it back and they charged me for another hour at $175 plus fees. That’s not a free diagnostic. Called again after I got home from paying the additional hour because I felt taken advantage of. The GM told me he was certain no one on the phone would promise me free diagnostic and he would listen to the recorded call and call me back. It’s been 2 weeks and no call back. On the phone, he tried saying they had my truck on the lift for 5 hours when they only had it in their possession for about 3 total. He then admitted they only had it on the lift for less than 2 hours. This shop is shady and I recommend against them, especially if you don’t know much about cars.
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- Service Street Tire & Auto Repair - Colorado Springs