5

If you want efficient, thorough, courteous, cost effective service - this is the place! Thank you for excellent service!!! No, I'm not related to anyone there (smile)

5

They were very polite and informative. They don't charge outrageous prices and try very hard to find the best deal. I will be going back again.

5

Very friendly and informative and didn’t try to pressure me at all

1

Did not get what i paid for

Thanks for letting us know about this. We want every customer to be completely satisfied with our services. The regional manager will be in contact in 24-48 hours to help resolve your concerns.

- Service Street Tire & Auto Repair - Colorado Springs
2

The very first time I took my vehicle there I got great service was really impressed but ever since then it seems like service decreases with every visit I bought one of those bundles and I think they give you even worse service because they know they've already got the money they seem to always have an excuse to not be able to perform the services that are in that bundle for some reason or other but yet they always try to sell you something, some kind of repair or fix. I've got one more visit in that bundle but I think I'm going to pass and find someplace else. Just not comfortable with how things are done there.

We appreciate your review and for letting us know of your recent experience. The regional manager will be in contact within 24-48 hours to help resolve these concerns.

- Service Street Tire & Auto Repair - Colorado Springs
1

I would give them zero if possible. I went there for an oil change and they came out and said, “well, we have some good news, I promise.” Welp, they said my rear brakes were at 3% and I needed to replace them as well as the rotors which would be $500. The “good” news was that they found a kit for both for $250. So I was freaking out obviously, but suspicious because they didn’t offer to show me any of the parts that needed to be replaced. I was super worried about it for days and have a mechanic friend that said if I bought the parts, they would do the work for $60. I got rear brakes at Advanced Auto Parts with a coupon for $26. When my friend pulled the tires off, he said there were easily 10k miles left on the brakes and the rotors are smooth and clean. I have the “3%” brakes in my car and I plan to speak to the manager or if I have to, I’ll find the owner. The brakes literally have 3/4 of an inch of padding still. I am livid. They continued to tell me all kinds of other stuff was wrong, but they could fix it for $850. Also they didn’t fill my tires or top off additional fluids with the oil change. I trusted them because my husband has gone to them several times with good experiences. This was clearly a telltale case of trying to screw over a woman because apparently we know nothing.

Thanks for letting us know of your recent experience. We would like to help resolve this! Please send us your contact information to [email protected] so that we can reach out to you.

- Service Street Tire & Auto Repair - Colorado Springs
5

These people are very knowledgeable and professional and treated me very well. Highly Recommended.

5

The service was good and the mechanic's described what needed to be done very well. I even got Lyft service to my home at no charge!!

5

Good people. Quick service.

5

I drive in the parking lot and hadn't even parked yet & someone was already outside greeting me & acknowledging something they saw wrong with my car. After the free diagnoses, i scrounged up all the money I had from every card & it still wasn't enough yet they made it work. I'm so beyond grateful for that & that they saw me right away & that I'll be able to drive home safely. I'll definitely recommend you guys to my friends & family. Thanks again so much, merry Christmas!!!!

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