5

I’m new in town and needed a lot of work done. Despite needing some hard to find parts my car was ready on time. I’ll be going there for all my maintenance from now on. Todd and Sonny were great.

5

We had a leak of antifreeze I called for service and they got us right in. They were professional and honest. Luckily it was a minor problem. We will definitely be back.

5

I have never been to Service Street before.I was pleasantly surprised! The staff was very friendly and honest with their evaluation on our vehicle. We discussed which items were most important to be fixed, and they fixed everything the same day! I will be back next time I need my car worked on!

5

Bought my own oil and filter. They only charged me labor great deal! Quick oil change under an hour.

5

So far so good everyone there is always polite and informative, and have provided great service!

5

Recommended by a family member and found them to be as pleasant and competent as I had been told.

5

We had a good experience.

1

THEY SENT ME a coupon for $15 oil change and then charged me $80 for it. I dont understand. Every single time I've been I've had $25 coupons they send me and have never paid more than that. Got some work done they charged me $2500 and $1000 was just for labor. They just quoted me on rear brakes $900. NEVER AGAIN. Shopping local from here on out

5

We so appreciated Sonny for getting us a very quick appointment before a recent trip. Thank you! Oil change was done expediently.

1

Stay away from this place, they will scam and take advantage of you if you don’t know better. My father has a 2017 Toyota Tacoma that my sister and I bought him as his retirement present. After the two complimentary oil changes Toyota offered, he took decided to take it here since it was close. He took it in for a couple oil changes and was told that the vehicle needed oil change every 5k miles. They charge the exact same price that AutoNation Toyota charges for a fully synthetic oil change, which is roughly one hundred dollars. This past weekend I took it upon myself to change his oil. I had to remove the skid pad underneath the vehicle in order to have access to the oil drain plug and the oil filter housing. The guy at service street that last performed the oil change used power tools on everything. All the bolts where extremely hard to break loose with a ratchet set. Service Street mechanics never follow torque recommendations from the manufacturers. This is when I got furiously annoyed by their negligence. The oil filter housing cap was screwed onto the vehicle so tight that I couldn’t loosen it using a breaker bar for over an hour. This was when I finally gave up and drove it to Service Street to have them loosen it. I spoke to the manager and asked if his technicians aren’t following torque recommendations then will they be responsible for damages to people’s car? Did not get an answer from him. I also asked why did they recommend oil change every 5k miles instead of Toyota’s 10k recommendation? ( it’s pretty obvious why they do that....................). The manager responded that they recommend more frequent oil changes to prevent engine damage. Keep in mind that my father’s car only uses full synthetic oil so the 10k oil change is pretty much in line with most cars that use full synthetic. Okay the manager is a single guy who’s a mechanic, do you really think I’m going to believe him over ALL of Toyota’s engineers and mechanics? Maybe they charge you for full synthetic but give you conventional oil or semi-synthetic oil which does fall in line with the service intervals they are recommending. Honesty is really the backbone of a small business. Don’t sell your customers unnecessary services just to make a quick buck.

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