5

pricing, knowledgeable, friendly, convenient hours

5

great communication. the service was going to bit a little pricey and they called me to make sure I had all the information first. I will definitely us them in the future

5

I am expert of pandemic, and i can help you. PS: How are you? I am from France :)/ mixx

5

Very quick and friendly. I would recommend them in a heartbeat

5

nice staff, quick and easy to work with!

2

Supposed to do a tire rotation and oil change, but they clearly forgot to do the tire rotation. You had two things to do and you only decided to do one of them correctly. Well, I'm not even sure they put the correct oil in. Since the service, my oil pressure jumped. Guessing that's from the thicker, less expensive oil rather than what is called for for this particular vehicle. Not overly pleased. The staff was nice, though.

Thank you for leaving a review and letting us know of your recent experience. The regional manager will be in contact with you in 24-48 hours to help resolve your concerns.

- Service Street Tire & Auto Repair - Aurora - Quincy
5

I just wanted to say thank you so very much to Eddie. He was so professional, knowledgeable & friendly. I brought my daughter's Jeep in because her brakes were squeaking & he was able to tell me exactly what the issue was & even saved me some money with his recommendation too. I will definitely be a repeat customer for any of my vehicle needs!

2

Well, I went in because of knocking in my transmission. I had the service person take a short ride with me. He stated it was the axle on the passenger side. Well, they did come down on the price at the end when I threaten to go elsewhere. My problem with them is I didn’t ask for th axle to be fixed. I wanted the knocking fixed. They put the wrong part on and I had to wait next day to get my car. When they finished finally.... the same service man states to me..... we not done, I need my tech to look at the transmission and see what the knocking is. Now I am already out of 1500 dollars. This place is not good for my business. They over charge and they are just milking customers in my opinion. I hope I don’t have to use them ever. Never satisfied with them.

5

Craig has amazing customer service! Would definitely recommend!

1

Their business practices are HORRIBLE. I understanding that all business are in fact in business to make money, buy these folks take it to a while new level. There has never been a time that I have taken one of my vehicles there, when they haven't tried to push additional, non-neccesary and over-priced services on me. Typically they are 2 to 3 times more expensive than even the dealership for the exact same repairs. I've been going there for a couple years and it keeps getting worse. This will be the last time I use their services.

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