2

I stopped in an emergency to have my car looked at. I needed new brakes which I appreciated they were able did that evening. The next day my car was making a terrible noise by the time I got to work. They did offer to tow the car to their shop. Turns out the rotor was defective. They did pay for a lyft to get me back to their shop. That was all good except they made it sound like they were doing me a favor by not making me pay for the tow. They also knocked off the weight that was on my tire and then lied about fixing it. I also felt I was talked down to by the person that helped me the first night. I would not go back to this place.

Thank you for letting us know about this. Feedback helps us tackle issues and become a better business. Communications are essential to a good experience and somehow we managed to fail you in this area. Lack of focus, carelessness and indifference is not what we are known for. We are sorry your experience was not reflective of our reputation. Our staff is aware of your concern and they are looking into ways that similar issues can be avoided in the future.

- Service Street Tire & Auto Repair - Highlands Ranch
5

Got my Pathfinder back on track

5

Thanks

5

They did a great job! They took a look at few things that didn’t need repair only charged me for what did! They also had lyft take me home and pick me up!!!! Thanks for the great service. I used you years ago and will be using you again when I can! Great service, thank you.

4.5

Great service and people

5

Quick, quality service. Straightforward and helpful management. I also enjoyed a cup of coffee while my car was being serviced.

We really appreciate that you took the time to share details about your recent visit to our location!

- Service Street Tire & Auto Repair - Highlands Ranch
5

Amazing experience! Fantastic service as you walk in the door until the time you get your car back! Highly recommend this place!

Thank you for leaving such a kind review and letting us know how we're doing!

- Service Street Tire & Auto Repair - Parker
5

Great service.. knowledgeable and no up sell.

1

I dropped my car off and returned three hours later just to find out it had not been touched at all. I was told “oh we were just about to start on it, it will be twenty minutes.” But yet in the garage it was people standing around having social hour. I had one day to get this done this week and my time was completely wasted. I will not be coming back. Loads of coupons can’t fix bad service....

We are sad to hear we did not provide you with the best possible experience. Lack of focus, carelessness and indifference is not what we are known for. We are sorry your experience was not reflective of our reputation. Thank you for taking the time to bring up these issues via your review. We are looking into it and have spoken to the staff members involved.

- Service Street Tire & Auto Repair - Parker
1

I’m usually a very understanding a nice person but this place has rubbed me the wrong way two times now. The staff there are very unprofessional and make you feel like something is always wrong with your car. Two times now they have not wanted to honor a coupon because of something “I did wrong”, either not showing them the coupon before the service or giving them a “wrong” coupon but not telling me until after the service was already complete. Not going back and absolutely do not recommend this place.

We are sad to hear we did not provide you with the best possible experience. Clearly we did not deliver as promised. We are very sorry to have failed you. Communications are essential to a good experience and somehow we managed to fail you in this area. Our staff is aware of your concern and they are looking into ways that similar issues can be avoided in the future.

- Service Street Tire & Auto Repair - Highlands Ranch
Service Street Auto Repair - Colorado is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Service Street Tire & Auto Repair - Southlands Mall (303) 928-7640, Service Street Tire & Auto Repair - Highlands Ranch (720) 697-5660, Service Street Tire & Auto Repair - Thornton (720) 974-8380, Service Street Tire & Auto Repair - Parker (720) 851-9493, Service Street Tire & Auto Repair - Colorado Springs (719) 323-6606, Service Street Tire & Auto Repair - Aurora - Quincy (303) 766-9688, Service Street Tire & Auto Repair - Parker - West (303) 790-8473, Service Street Tire & Auto Repair - Castle Rock (720) 263-3500, Service Street Tire & Auto Repair - Castle Pines (720) 263-3600 if you have any issues in accessing any area of our website.