**DISHONEST MECHANICS AT THIS SHOP** Service Street did well by scanning the check engine light code and provided the oil change as well. However, the lady told me that I would need to replace my front and back brake pads and rotors and brake fluid flush for $1,345. I felt this price was too much especially if they were going to be using Duralast products from Autozone. I went to Brakes Plus to get a second opinion and JR confirmed that I would need to replace the front rotors since it was grooved, however the front brake pads still had plenty pads left and were like new. The rear brake pads did have to be replaced since there was an inch left but the rear rotors only needed to be machined. The total job was $457 at brakes plus. My overall first impression of Service Street is poor since they told me a half truth on the brake service and the lady tried to tell me they charge a lot since they provide quality parts when they don't.
From what we can see your experience was not reflective of our brand. We are really sorry for that. This is not reflective of our operational standards. We are beyond sorry we did not communicate clearly. Our leadership is trying to identify why this happened and we will resolve in a way that ensures superior customer experiences now and in the future.
- Service Street Tire & Auto Repair - Colorado Springs