5

Positive experience! They are my go to for car maintenance.

5

Amazing.

5

Service street was great! They got my car in right away for some major repairs, had it finished by the end of the day and we're curteous the whole time. I was concerned because I've been taken advantage of by some mechanics in the past, but they operated with the utmost integrity. Deana and Matthew were easy to work with and even called me with updates.

5

Thornton Street is always insightful & honest. I appreciate their quick service & numerous options & solutions they provide to get my auto taken care of.

4

Not too many hard sells afterward.

5

They got my car in as soon as I arrived and contacted me to validate approval for all the work. Great Job and excellent customer service by Chris and Josh👍

5

For a very bad situation service street helped me get through it. Thank you Service Street!!!

4

I gave this place a 4-star rating because this was my first time using them as a mechanic and feel pretty confident and happy with the work they did. I used to take my vehicle to t&h Automotive and felt that I wasn't getting the service that I need it there so I tried these guys, I will continue to use them as long as the trust is still there.

We are glad we were able to help.

- Service Street Auto Repair - Thornton
5

Michelle and the whole staff were amazing! They helped me solve the problem quickly. They were more than just friendly. They cared about me and my situation. They make becoming a friend easy. Highly recommend them as your new neighborhood mechanics. Lisa

1

Careless and irresponsible...avoid this establishment! My sister dropped off her vehicle with a 'no start' issue recently. Instead of diagnosing the problem and finding the cause they automatically replaced her starter motor (which wasn't the problem) for nearly 700.00. The problem recurred and they took it back in to their shop and held it for 2 days. They released the vehicle to my sister with a "check engine" light ON, which wasn't on previously! With quality control like this it's hard to believe that these people are still in business.

It seems we have failed to serve you the way you deserve. That is unacceptable. Lack of focus, carelessness and indifference is not what we are known for. We are sorry your experience was not reflective of our reputation. Our leadership is trying to identify why this happened and we will resolve in a way that ensures superior customer experiences now and in the future.

- Service Street Auto Repair - Thornton
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