This place had my car for a simple oil change. You could not hear the car run before it went through their doors. Now, they have changed the oil 3 times, and the valves rattle like it has 100,000 miles on it. It has 20,000, in perfect condition until Service Street touched it. Now I don’t know if I’ll have a car worth what it’s supposed to be worth, or a piece of junk they handed me back. Stay AWAY! Do not take the chance that your car will be RUINED by these idiots. UPDATE- wrong OIL FILTER, NOT JUST OIL. CAR IS ON 3rd valve change by 2nd dealership. Run, don’t walk, away from the incompetence here. -2nd update- 35 days without my car now because of Service Street. Need new head, maybe new engine. Corporate just called YESTERDAY to address us personally....34 days after the incident. 35 DAYS BECAUSE OF AN OIL CHANGE. 3rd UPDATE- “Foreign plastic material” clogging oil journals in head. Could not be fixed,new head required. Nuff said.
It saddens us to hear about your experience. Clearly we did not deliver as promised. We are very sorry to have failed you. Thank you for taking the time to bring up these issues via your review. We are looking into it and have spoken to the staff members involved.
- Service Street Auto Repair - Highlands Ranch