Absolutely horrible business. Installed a defective alternator, at an expensive price. Six months later it failed and even caught on fire. Almost burned up my Jeep. So they towed it in and replaced it. Within two weeks that one failed. So I gave up and took it to my regular shop. The district manager called me and said this location has a ton of these complaints. That they fired the manager and several others. And agreed to pay for my regular shop bill (that was even more between the tow and the burned up battery). Surprise surprise. After the work was done the jerk weaseled his way out of paying. Then became impossible to get ahold of by phone. So I am out $750. I would not recommend this place to my worst enemy.
From what we can see your experience was not reflective of our brand. We are really sorry for that. Our Regional manager has reached out to you to work on a resolution for you. Please contact him at your convenience. In the interim, know that we value your feedback as a key tool to help us learn ways to improve your business.
- Service Street Auto Repair - Colorado Springs