Wow, Hwy robbery at its finest! Took my car in for an alignment and oil change to find out that my tire rods were seized and needed to be replaced which I agreed too for a charge of $787. Three hours later I get a call stating more work had to be done to get the parts replaced for another five hundred dollars. I said I’ll wait and get a second opinion. Two minutes later I get a call back stating they could do it for the original price and found a tool that could get them off. I said I’ll just go with the oil change and that’s it. Isaiah was my service rep and should be fired in my opinion on top of feeling like I was getting robbed . He was rude and very unprofessional on the phone and very dismissive in person . Stay far clear of this place and it’s workers.
Thanks for taking the time out to let us know the details of your recent visit. We are addressing the issues noted and would like to reach out to you. The regional manager will be in contact within 24-48 hours.
- Service Street Tire & Auto Repair - Colorado Springs