First of all Manager was in his phone most of the time and unprofessional, Second of all never was it explain to me that the package that my family had was basic oil changes, they make an appointment an I come and there all nice and then tell me the synthetic oil doesn’t come in package after it’s all said and done!! Why couldn’t that be communicated in the first place when I clearly asked if synthetic oil was part of that deal, who ever I spoke with on the phone with was not paying attention, manager or who ever the guy was not professional. Front desk needs better training!
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- Service Street Tire & Auto Repair - Aurora - Quincy