Eddie Sigler, Service Manager and Jeremy, Service Technician provided top notch exemplary customer service that is rarely found these days. They installed a new water pump in my Jeep Cherokee, that resolved the issue at the time. A week later, there were issues once again due to a defective part. When I called Eddie, he treated my situation with urgency while expressing concern for my safety to drive the vehicle back to the shop. He graciously provided free tow pick up from my residence and provided timely follow up confirming arrival of my vehicle at the shop. Further, Jeremy went into work on his day off to install a replacement water pump as to avoid prolonging the absence of transportation for me. My vehicle was repaired and I was able to retrieve my vehicle the next day! Grateful for their dedication, stellar response and displaying true meaning of customer care!