It was a very unprofessional experience. Booked time a couple of days prior to change tires, closed at work earlier to get there on time when the guy at reception told me they can't change tires as they are quite busy. On my question what was the point me making an appointment then answered that I should keep in mind that they deal with "walk in" business and there are few others ahead of me, unless I want his team to stay till 8pm (so I felt that moral pressure...) he can take the job, but still doesnt gurantee it will be ready till next day which was forecasted to be snowy. I was ok paying a bit extra to support local guys, but didnt feel this service trusted any longer after such attitude.