Recently I heard a problem in the engine compartment and took my vehicle to Service Street to diagnose and fix. They quickly figured out it was the water pump. They also explained that the problem was so severe that it should not be driven to avoid serious damage to the engine. I have an extended warranty. Both Deanna and Yoshi were awesome at helping me navigate Fidelity vs the manufacturer. Ultimately it was deemed a manufacturer issue and I had the vehicle towed to the dealer. What was amazing to me was how helpful these folks were during the whole process even though they did ultimately do not the work nor get any fee. That kind of service means a lot to me, and they have earned my future business for sure.
We really appreciate that you took the time to share details about your recent visit to our location. We want every single customer that walks through our doors to experience the same level of service. Your words of encouragement and your assessment of our services and products make us deeply proud of what we are doing. We look forward to your next visit!
- Service Street Tire & Auto Repair - Parker