I made an appointment for a mechanic to check my air conditioning system which was not operating. Upon arriving I was told it would take 20 to 40 minutes. After an hour of waiting, my car had not even been looked at. I asked for my keys and left very disappointed. I won’t be back.
We are sad to hear we did not provide you with the best possible experience. We want to be #1 when it comes to customer service and clearly we are missing the mark. We are so sorry we did not resolve the issue on the spot. That is our policy and we failed to stick to it. We will take your feedback into account as we work toward improving the way we do business.
- Service Street Tire & Auto Repair - Colorado Springs