5

Customer service was outstanding. Thank you. Your staff are so kind and attentive. I made an appt. just before closing to have my car checked and the appt. was set for the very next morning. All is well with my car and I feel safe driving the interstate. Again, thank you for being honest and caring.

5

Customer service was outstanding. Thank you. Your staff are so kind and attentive. I made an appt. just before closing to have my car checked and the appt. was set for the very next morning. All is well with my car and I feel safe driving the interstate. Again, thank you for being honest and caring.

Thank you so much for taking a few moments to let us know how we are doing.

- Service Street Tire & Auto Repair - Aurora - Quincy
4

Professional and polite person who greeted me. I question if my car was checked out completely. But I haven’t had any problems so i’m Not worried.

1

Service street replaced my brakes (rotors and pads) in August of 2018. Ever since then I have been having issues (squeaking , grinding etc). I brought my Corolla back two different times over the past year and was told by T.J., the manager that there was nothing wrong. I stopped in last week to have tire pressure checked and asked again about the brakes. He checked again and this time told me the calipers were seized. He offered to fix it for $60. I asked him to fix it for $0, in which he was very upset and walked away. He reluctantly agreed to fix it for free. Two hours later I came to get the car and the first time I slowed down to stop the car made the exact same noise. I’m quite sure nothing was done to the brakes.

Thank you for letting us know of your concerns. Please send us your contact information to [email protected] so that we can reach out to you.

- Service Street Tire & Auto Repair - Thornton
2

Brought my car in for an oil change and inspection. I have been hearing a noise coming from my driver side rear tire for months that occurs every time I roll over the smallest bump. After 2 days at the shop, I was told they couldn’t get the car to replicate the noise, but that maybe I needed new brakes and rotors in the front tires and a new engine air filter. However as I drove from the shop, I immediately heard the noise again, and again, and again. Just like before, every time I hit a small bump I could hear it. Which leads me to believe that they didn’t even drive my car to try to resolve the issue and instead pushed new air filter, brakes, and rotors on me. I just had brakes and rotors replaced about a year ago. Honestly very disappointing experience.

We are sorry to hear that you are not satisfied with your experience. We would like to reach out to you so that we can work to resolve your concerns. The regional manager will contact you in 24-48 hours.

- Service Street Tire & Auto Repair - Colorado Springs
5

Just for being one of the only mechanic shops open on a Saturday is awesome. Came here for a pre-purchase inspection and they were really nice in discussing the pros and cons of the car with me. It was also a great price, about half of what I was quoted from a couple other places. Timely too!

5

Just for being one of the only mechanic shops open on a Saturday is awesome. Came here for a pre-purchase inspection and they were really nice in discussing the pros and cons of the car with me. It was also a great price, about half of what I was quoted from a couple other places. Timely too!

1

1000 miles after my "oil change" my car is telling me low oil and oil maintenance needed. I checked the oil and looks like they didnt actually change the oil. No leaks on car.. thanks for nothing.

Thank you for letting us know of the issue you are having. We want to work with you to get this resolved. The regional manager will be in contact with you in 24-48 hours.

- Service Street Tire & Auto Repair - Aurora - Quincy
5

The gentlemen were professional and honest. A friend recommended the company. I was very pleased with the out come and prices were good.

1

Check out the Better Business Bureau before using this company. The complaints are many. This is an unethical franchise recently took advantage of a man in his 60s. An employee with the company strong armed my friend. This employee coerced this man by saying they would take a look at his car and give him an estimate. After giving him the quote the man decided it was an expensive venture. The employee told him he would have to pay 70.00 for the right of the man to give him a quote. This hidden fee is not written anywhere on their website and no evidence of this quote hidden charge is written on any flyer or coupon. Shame on Service Street Auto Repair.

Thank you for taking the time out to let us know about your friend's recent experience. We would like to reach out to you so that we can help resolve the issue. Please send us your contact information to [email protected].

- Service Street Tire & Auto Repair - Thornton
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