Brought my car in for an oil change and inspection. I have been hearing a noise coming from my driver side rear tire for months that occurs every time I roll over the smallest bump. After 2 days at the shop, I was told they couldn’t get the car to replicate the noise, but that maybe I needed new brakes and rotors in the front tires and a new engine air filter. However as I drove from the shop, I immediately heard the noise again, and again, and again. Just like before, every time I hit a small bump I could hear it. Which leads me to believe that they didn’t even drive my car to try to resolve the issue and instead pushed new air filter, brakes, and rotors on me. I just had brakes and rotors replaced about a year ago. Honestly very disappointing experience.
We are sorry to hear that you are not satisfied with your experience. We would like to reach out to you so that we can work to resolve your concerns. The regional manager will contact you in 24-48 hours.
- Service Street Auto Repair - Colorado Springs