1

This shop has been getting worse every time we go in! Rude service, they left my truck unattended with the windows all the way down, and then was told “that’s just what we do—you are the ONLY one that’s complained.” Called customer service and then the Regional Manager called me back. Only to for him to just end up saying “I completely understand why you got the service you did because you are have been completely unreasonable in the 20 minutes I’ve had to talk to you.” What?!? 1) I only was on the phone for 9 minutes AND 2) Since when is this acceptable?!?

Thank you for taking the time out to leave a reveiw, and we are sorry you are not happy with our services. A representative will be in contact with you in 24-48 hours to help resolve your concerns.

- Service Street Auto Repair - Aurora - Quincy
5

Fast and friendly, they were able to help me with my breaks in a matter of a few hours. The location is great too, within walking distance of coffee shops, books store, movie theater and a bunch of restaurants.

5

Fast and friendly, they were able to help me with my breaks in a matter of a few hours. The location is great too, within walking distance of coffee shops, books store, movie theater and a bunch of restaurants.

5

Service street is my number one choice to go for all vehicle maintenance and repairs! The team is quick, reliable, and great to their customers!

5

Service street is my number one choice to go for all vehicle maintenance and repairs! The team is quick, reliable, and great to their customers!

5

The guys at Service Street always go above and beyond. I have an interlock device which makes servicing the vehicle kind of a pain and includes extra paperwork. They worked with the interlock company and myself to get scheduled and did a great job. Very helpful, courteous and their stated price was exactly what I paid. I’ll be back for sure!

1

Dropped my car off on Saturday morning. I was going out of town and told the shop they can hold it over to Monday, if necessary. I call them late Monday to check on the status of the car. They said the tech I was working with called out and nobody knew what had been done to the car. I was promised a call back. I had to call them back an hour later and received excuses for being short staffed and the tech calling out. I asked what I should expect today and was told a call by 8:00am. I received no call and had to call them again.I was told by James he would have to figure out what had been done yesterday while he was out. He said he’d call in 15 minutes. I received a call an hour later and was given the impression nothing had been done to that point. All this for a diagnostic test, oil change and tire balance. For my patience, they changed a break light at no cost. 😐

Customer satisfaction is our top priority, and we are sorry to hear you aren't satisfied with our services. The regional manager will be in contact with you in 24-48 hours.

- Service Street Auto Repair - Colorado Springs
5

Been going to Service Street at Powers and North Carefree since they opened. They’ve always done great work, they’re honest, reliable and it’s one of the only auto shops I don’t feel alienated by when I go. They fill you in on what they did and how it will affect you. Would recommend the 5-pack for oil changes and would recommend service street to all my friends and family.

5

Been going to Service Street at Powers and North Carefree since they opened. They’ve always done great work, they’re honest, reliable and it’s one of the only auto shops I don’t feel alienated by when I go. They fill you in on what they did and how it will affect you. Would recommend the 5-pack for oil changes and would recommend service street to all my friends and family.

5

Awesome service with techs you can trust. Manager is super helpful and will be straightforward with you.

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