5

Honest and quality service. I’ve been going here for 6 years now. I always appreciate the flexibility of being able to drop off/pick up my car as needed. Additionally I like the communication if Service Street discovers something unforeseen during routine inspections.

5

TJ and his crew are so helpful and knowledgeable. The customer service and work they do is by far superior to any other shop I've been to. If you need work done look no longer they are the absolute best at what they do.

5

Wonderful to do business. very fast service.

1

They quoted me $49 When they handed me the bill it was $80!!!!!!! They lied to me. This place is a terrible customer experience! I am telling all my friends and family what a RIP off this place is. I will NEVER be back!

Thanks for taking the time to let us know about this issue. We would like to contact you so that we can help resolve this. The regional manager will be in touch in 24-48 hours.

- Service Street Auto Repair - Thornton
1

My experience was not so great. The staff was somewhat arrogant and very aggressive in asking me to get the oil change done. The car was leaking slight oil and they told me that I should first get the distributor O-Ring fixed before they can proceed further. They charged me for the diagnostics anyway. Since I had recently got the O-Ring changed (from somewhere else), I knew that was not the problem. I came back after a few days, so that Diagnostics can be started and their first reaction was: "When did you pay for it?". After checking their records, they agreed to do the Diag, but nothing conclusive was provided to me in form of a written report on what was done and what was found.

Thanks for taking the time to let us know of your recent visit, and we are sorry it wasn't very positive. We would like to help resolve your issues. The regional manager will be in contact in 24-48 hours to help resolve your concerns.

- Service Street Auto Repair - Aurora - Quincy
4

Service street at Parker Road and Hess had incredible customer service today. I was able to book an online appointment and the service representative called me to confirm the reason for the appointment. While the online information did not carry over, they did call for follow up clarification. My only complaints were the length of time of the service and the price of the alignment, however the customer service behind it was incredible. Friendly and going above and beyond to bring my car around and turn on the seat warmer on a crisp evening.

4

Service street at Parker Road and Hess had incredible customer service today. I was able to book an online appointment and the service representative called me to confirm the reason for the appointment. While the online information did not carry over, they did call for follow up clarification. My only complaints were the length of time of the service and the price of the alignment, however the customer service behind it was incredible. Friendly and going above and beyond to bring my car around and turn on the seat warmer on a crisp evening.

5

AH.MAZ.ING! So helpful, so friendly, so quick!

5

AH.MAZ.ING! So helpful, so friendly, so quick!

5

Good place. Did oil change fast and offered a way to fix my car with a loan company. I even showed up with no appointment (which they perfer) and my car was ready in 45 minutes. They also inspected my car, an '02 chevy impala, and let me know what is wrong with no extra charge. I will be back there again.

Service Street Auto Repair - Colorado is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Service Street Auto Repair - Aurora - Southlands Mall (303) 928-7640, Service Street Auto Repair - Highlands Ranch (720) 697-5660, Service Street Auto Repair - Thornton (720) 974-8380, Service Street Auto Repair - Parker (720) 851-9493, Service Street Auto Repair - Colorado Springs (719) 323-6606, Service Street Auto Repair - Aurora - Quincy (303) 766-9688, Service Street Auto Repair - Parker-West (303) 790-8473, Service Street Auto Repair - Castle Rock (720) 263-3500, Service Street Auto Repair - Castle Pines (720) 263-3600 if you have any issues in accessing any area of our website.